Outlook Users – Changes to Password Reset Process

From: Hamami Oren
Sent: Wed 2/24/2010 1:18 PM
Subject: Changes to Password Reset Process

Dear Outlook Users:

Last year around this time we reached out to you and asked for your help in securing and protecting your DOE identity by making use of the Password Recovery and Account Confirmation Tool (PRACT)  to validate that the email account on record was in fact the email account that you used. I am pleased to advise that the overwhelming majority of you took this seriously as over 110,000 user accounts have been confirmed via the tool. Thank you all for your help!

In a continuing effort to ensure that proper measures are in place to secure and protect DOE user identities we are at a point where we need to move forward with the next steps, by having ALL DOE Outlook password resets done via the PRACT website. While many of you are already using the PRACT website to do this, there are still a fair amount of calls that come into the Service Desk for Outlook password resets. Even though we have implemented additional security measures at the Desk, there still exists the exposure of the wrong ID being reset and we need to address this. Effective March 1, 2010, for calls that are placed to the Service Desk for Outlook Password resets, the Service Desk will provide users with the link for the PRACT website and ask that you log on and reset your password via this means.  For your convenience there is a step by step guide that walks you through using the tool available on the web page. In the event that the application does not recognize your credentials there is an option on the tool that will allow you to open an incident and one of our Security Analysts will contact you and provide assistance with identifying and resolving  your issue so you can safely use the tool in the future.  The Password Recovery and Account Confirmation Tool is currently available to DOE employees.  Non-employees, such as consultants, will be brought on-line in the future and should continue to contact the Help Desk for password resets.

In order to use the PRACT website you will need to know the following: your last name, the last 4 digits of your Social Security number and your Employee ID  Note that this is not your file number. The Employee ID is a unique seven character number assigned to every employee via the Human Resource process and is listed as the “reference number” on your pay stub.  Instructions for locating your Employee ID can be found on the PRACT web page or by contacting HR Connect @ 718-935-4000.  Also, as part of the confirmation process you will be asked to review and accept the DOE Internet Acceptance Use Policy (IAUP).

There are a number of different ways in which this tool can be accessed:

·       by clicking “Forgot your UserID or Password? Click here” from the Outlook Web Access login page

·       by browsing directly to https://idm.nycenet.edu/selfservice <https://idm.nycenet.edu/selfservice>  link.

·       by being redirected to this link automatically by Outlook Web Access when your password expires (every 90 days).

Again we thank you for your support and cooperation, in helping minimize the potential exposure for identity theft in the DOE environment.

Oren Hamami

Chief Information Security Officer

Division of Instructional and Information Technology

New York City Department of Education

ohamami@schools.nyc.gov

Lunch and Learn

Dear Colleagues,

Please join us on Thursday, February 25, 2010, for our first Lunch and Learn in Room 450A during periods 4, 5, 6 and 7. The Lunch and Learn for this week will serve as a way to help you set up your benchmarks and performance indicators for your lessons. If you need help in setting them up or have questions about them, please bring your lunch and stop by Room 450 A. We will help you as best we can! Coffee will be served!

We would like to continue to have Lunch and Learns every other week. They will serve as small PD sessions and will address topics that teachers feel we need to work on. We would love suggestions as to what you would like to see in these Lunch and Learns. Please email me comments/suggestions so that I can have an idea as to how to frame the rest of the Lunch and Learns. These sessions are not mandatory but will only serve to help you!

Hope to see you there!

MID-WINTER RECESS

MID-WINTER RECESS starts on MONDAY February 15, 2010 and ends on FRIDAY February 19, 2010.

First Day of School is MONDAY February 22, 2010

HARRY S TRUMAN HIGH SCHOOL TRULY THE BEST

February 2010

It is with pleasure and pride that I share the following positive accomplishments and good news.

• Congratulations to Mr. Jordan’s government class for earning a unit award in the annual “We the People” city-wide competition held at Pace University Law School.  Mark Viera, Alex James, and Giovanni Muniz were among the team’s superstars.

• Many thanks to Mr. Miller for hosting his first “Rewards for Excellence” celebration by inviting fourteen of his global history students to the Knicks-Raptors game at Madison Square Garden.

• Congratulations to Coach Shepherd, Assistant Coach O’Hara, and the football team for a successful dinner held in honor of the team’s first division championship in sixteen years.  The dinner which was prepared by Chef Brylski, Chef Chase and the culinary students, was held in “Sana’s Suite”.

• Congratulations to Coach Burke and the girls’ varsity basketball team for being featured in the Bronx edition of the Daily News.  Coach Burke and the girls are being recognized for their success on the court and in the classroom.

• Congratulations to the robotics team for a successful training for this year’s robotics competition.  Schools from Yonkers, the Bronx and Manhattan attended the all day event.  Many thanks to Ms. Jacobson and Mr. Castillo for coordinating the event.

These few highlights are just a sampling of our wonderful news.  I look forward to sharing in all of our successes together in the coming months.

Sana Q. Nasser

Principal